Last Updated: March 1, 2025
Information We Collect
Customer Information
- Email addresses
- Shopping behavior and history
- Product preferences
- Waitlist registration timestamps
- Purchase history
- Email interaction data (opens, clicks)
Store Information
- Product inventory data
- Waitlist configurations
- Email templates and settings
- Priority level rules and settings
How We Use Your Information
We use the collected information for:
- Managing product waitlists
- Sending stock notification emails
- Analyzing waitlist performance
- Improving user experience
- Processing purchase conversions
- Generating analytics and reports
- Customizing priority levels
- Tracking email engagement
Data Storage and Security
- All data is stored securely on Shopify's infrastructure
- We implement industry-standard security measures
- Data is encrypted during transmission
- Regular security audits are performed
- Access to data is strictly controlled and monitored
Email Communications
We send emails for:
- Product availability notifications
- Waitlist confirmation
- Status updates
- Service-related announcements
Users can manage email preferences through:
- Unsubscribe links in emails
- Store settings
- Direct contact with support
Data Sharing
We share data only with:
- Shopify (our platform provider)
- Essential service providers
- Store owners/administrators
- When required by law
We never:
- Sell personal information
- Share data with unauthorized third parties
- Use data for unrelated marketing purposes
Customer Rights
You have the right to:
- Access your personal data
- Request data deletion
- Opt-out of communications
- Update your information
- Request data portability
- File a complaint with authorities
Changes to Privacy Policy
We reserve the right to modify this policy at any time. Changes will be:
- Posted on this page
- Notified via email for significant changes
- Effective immediately upon posting
Third-Party Services
Our app integrates with:
- Shopify platform
- Email tracking services
- Analytics tools
Each third-party service has its own privacy policy.
Data Retention
We retain data:
- As long as needed for service provision
- As required by law
- Until account deletion request
- For legitimate business purposes
Children's Privacy
We do not knowingly collect data from children under 13.
Contact Information
For privacy-related questions:
- Email: privacy@wait-wise.app
Compliance
We comply with:
- GDPR
- CCPA
- CAN-SPAM Act
- Other applicable privacy laws
Cookie Policy
We use cookies for:
- Essential functionality
- Analytics
- Performance monitoring
- User experience improvement
Users can control cookie settings through their browser.